This is a multi-part article that goes through the Dossier for Lync product suite from Event Zero. If you would like to read the other parts in this series please go to: Part 1 – Overview: Event Zero Dossier Part 2 – Installation: Event Zero Dossier Installation Part 3 – Lync Essentials: Event Zero Dossier Essentials Part 4 – Lync IM: Event Zero Dossier IM Part 5 – Lync Devices Part 6 – Lync Response Groups Part 7 – Lync Conferences The Dossier for Lync product suite allows environments using Microsoft Lync to gain in depth insight into the way Lync is being used in real time within an organization.

This is a multi-part article that goes through the Dossier for Lync product suite from Event Zero. If you would like to read the other parts in this series please go to: Part 1 – Overview: Event Zero Dossier Part 2 – Installation: Event Zero Dossier Installation Part 3 – Lync Essentials: Event Zero Dossier Essentials Part 4 – Lync IM: Event Zero Dossier IM Part 5 – Lync Devices Part 6 – Lync Response Groups Part 7 – Lync Conferences The Dossier for Lync product suite allows environments using Microsoft Lync to gain in depth insight into the way Lync is being used in real time within an organization.

The CyberData VoIP v3 Paging Server allows a single SIP phone extension to access up to a 100 multicast zones and to connect to an analog overhead paging system. The VoIP paging server is powered via Power over Ethernet (PoE) or a power adapter (not included) with a MSRP of $499. Features: Web-based Administration Voice prompting Password-controlled zones Supports 600 Ohm output Page start relay contacts Remote amp fault sensor SIP RFC 3261 compatible Multicast output Two SIP endpoints (one for Night Ringer) DTMF control of zone selection Delayed Page Support Line-In connection for music Line-out connection to support analog Amps Resources:

Working with a client to move users between a Lync 2010 pool and a new Lync 2013 pool, a colleague of mine came across the following error: Unable to connect to some of the servers in pool “poolname” due to a Distributed Component Object Model (DCOM) error. Verify that Front End service is running on servers in this pool. If the pool is set up for load balancing, verify that load balancer is configured correctly.

The Lync Pilot Deployment Health Analysis Tool is a hidden gem in the Lync 2013 Rollout and Adoption Success Kit ( RASK: http://www.microsoft.com/en-us/download/details.aspx?id=37031 ). This tool is designed to display key indicators of the Lync Server infrastructure health. Used to assist in proactively identifying common failure codes and a snapshot of the overall call quality. The original version was part of the Lync 2010 Pilot Success kit ( PSK: http://www.microsoft.com/en-ca/download/details.aspx?id=34965 ).

The Lync Operator Assistance feature was introduced to Lync Server 2013 in the October 2013 cumulative update (CU3: http://support.microsoft.com/kb/2809243), specifically the Call Park Service update 5.0.8308.556 ( http://support.microsoft.com/kb/2881703). This update enables administrators to provide support for the *0 Dual Tone Multi Frequency (DTMF) command in a public switched telephone network (PSTN) dial-in conference in a Microsoft Lync Server 2013 environment. After the update is installed, a PSTN caller is able to be transferred to an operator number that the administrator defines.

Vaddio A/V Bridge provides the ability to integrate soft codecs like Lync and Skype into traditional A/V designs. http://www.vaddio.com/product/av-bridge The A/V Bridge supports USB or IP streaming for Capture, Content Delivery or PC Conferencing applications and works with most A/V equipment. Resources: Support Center: http://support.vaddio.com/support/av-bridge Manual: http://www.vaddio.com/images/document-library/342-0518_revc_av_bridge_manual.pdf In the box: AV Bridge Pair of Rack Mounts 18 VDC Power supply with AC power cord for North America USB 2.

Normalization rules in Lync use .Net regular expressions (regex) to specify how phone numbers in various formats are matched to patterns and translated to the E.164 format ( http://technet.microsoft.com/en-us/library/gg399071.aspx). The Lync Server Control Panel provides a normalization rule builder, which helps walk through the process of creating basic regular expressions covering most scenarios. The normalization rule builder’s wizard lets you specify the pattern to match (starting digits/length) and translation rule (remove and/or add digits).

This morning I received an email from Snom indicating the BToE beta has gone public. The following are the steps I used to install snomXXX-UC-8.8.3.201309090236 firmware on my 821 Snom phone and pair using Better Together over Ethernet (BToE) with Lync 2013 client on Windows 8. Note: 821 was previously configured to register to Lync 2013 Server via Edge with my user account. Install Beta firmware using the phone’s admin page.

After seeing a tweet from Jeff Schertz about UCS 5.0.0 being available, I figured it was a good time to give it a try. The following are the steps I used to install UCS 5.0.0 on a VVX 600 and pair using Better Together over Ethernet (BToE) with Lync 2013 client on Windows 8. Note: VVX 600 was previously configured to register to Lync 2013 Server via Edge with my user account.